ATTENTION: ALL SEAFARERS (PRESENT & PROSPECTIVE)
Directorate General of Shipping, Govt. of India has noted with concern, the rise in number
of complaints received from seafarers who are cheated/ fleeced by unauthorized recruitment and
placement agents under pretext of offering them placement on board foreign flag ships. Common
problems reported by the seafarers are;
1. In an event of seafarers meeting with an accident, injury, stranding or any other mishap, the
unauthorized agencies do not provide any kind of assistance for repatriation / medical aid /
2. Such unauthorized agencies do not provide assistance or make intervention in disputes
regarding wages/compensation, arising between the seafarers and the foreign flag ship owners.
3. In case of demise of the seafarer, unauthorized agencies avoid taking up responsibility of
bringing mortal remains or arranging compensation.
2. In all the above mentioned complaints, it becomes difficult for DGS, GoI to directly take up the
matter with the foreign flag ships, as they do not come under its jurisdictional control. It is therefore,
requested that placement through unauthorized agencies may strictly be avoided, as it may lead to
complications/problems for the seafarers. It may be noted that sea service through an unregistered
agency cannot be uploaded in the e-governance system of DGS and therefore will not be considered by
the DGS for examination/ certification. It is therefore advised that the seafarers may get their
placement on foreign flag ships only through registered placement and service agencies. List of such
approved agencies is available in the website www.dgshipping.gov.in. Before considering any offer of
appointment from placement agencies, you must check the website of DGS and ascertain whether such
agency is registered or not.
3. There could also be a case of some fraud agency impersonating as a Registered RPSL. As a
measure of precaution, before considering an offer of appointment from any Registered RPSL, you may
also contact the said RPSL on telephone or by an e-mail and ascertain its genuineness. The contact
details of all such registered RPSL are also displayed in the website for information.
4. The registered RPSL are required to upload the details of your sea service in the e-governance
system of the DGS. Such uploaded details are visible to the seafarer in the master checker of the
seafarers profile in the e- Governance system. You are advised to regularly visit the master checker and
check whether the RPS has correctly uploaded the dates of your sign on/ sign off in the system in the
same month to ensure that your sea-service records are up-to-date.
Wishing you all the best in your career.